A manufacturer of joint light tactical vehicles (JLTVs) for the U.S. military had problems with vehicle map lights. These included poor light output, substandard quality procedures and metrics from the manufacturer/importer, and a potential issue with a grounding wire connection. The issues threatened the company’s build schedules and reputation, among other concerns.
As a Tier 1 supplier for this customer, Marsh Electronics was the distributor for the basic, commodity-type map light. Marsh got approval to proceed with a solution largely because of our PPAP capabilities, known processes, trust and strong reputation with the customer.
Ultimately, the customers were quite satisfied: Marsh quickly identified and handled the problem professionally, with very little interference in the customer’s build schedules.
Contact Marsh to learn more.