Product Finder

Platinum Suppliers of the Year

Marsh Electronics Resolves Quality Issues for Defense Contractor


A manufacturer of joint light tactical vehicles (JLTVs) for the U.S. military had problems with vehicle map lights. These included poor light output, substandard quality procedures and metrics from the manufacturer/importer, and a potential issue with a grounding wire connection. The issues threatened the company’s build schedules and reputation, among other concerns.


As a Tier 1 supplier for this customer, Marsh Electronics was the distributor for the basic, commodity-type map light. Marsh got approval to proceed with a solution largely because of our PPAP capabilities, known processes, trust and strong reputation with the customer.

  • Marsh immediately addressed the initial quality issue with an 8D analysis, BEFORE the customer requested it.
  • We then procured a stable supply chain and credible source for a new, extremely bright LED.
  • We addressed the substandard crimping from the current supplier and determined that they could no longer supply the wire assemblies integral to the assembly with the repeatability and quality required. MarVac, a division of Marsh Electronics, provided solutions to the wire crimping/terminations, including documentation. Our Level 3 PPAP moved smoothly through the customer’s processes.
  • Marsh, with a supplier, also negotiated a lower cost for the raw housing without the LED and procured an LED from a franchised vendor.

Ultimately, the customers were quite satisfied: Marsh quickly identified and handled the problem professionally, with very little interference in the customer’s build schedules.

Contact Marsh to learn more.


ASC Capacitors Carling Technologies EATON Cooper Bussman Mechatronics Littelfuse OTTO Song Chuan VISHAY Grayhill Cherry JST PowerEX Opto Methode Power Solutions Group Spacecraft Components Corp. ZF Aerovox Sanyo Denki

View All Manufacturers
Privacy Policy | Terms & Conditions | Sitemap | Site: Marketing Metrics Corp
© Marsh Electronics, Inc. All Rights Reserved.