Samtec Receives the Highest Overall Rating

Bishop and Associates, a connector industry consulting firm, recently completed the “2007 U.S. Customer Survey of the Electronic Industry.”  This survey is one of the largest and most important connector industry reports published.  It ranks what attributes are important to customers when selecting connector companies, and it compares customers’ perceptions of 36 connector manufactures.

Other key results for Samtec include: 

  • Samtec ranked #1 in product quality
  • Samtec ranked #1 in meeting requested delivery dates
  • Samtec ranked #1 in meeting promised ship dates
  • Samtec ranked #1 in order lead times
  • Samtec ranked #1 in turnaround time to design a new connector
  • Samtec ranked #1 in technical support and expertise
  • Samtec ranked #1 in sales rep support
  • Samtec ranked #1 in customer service function
  • Samtec ranked #1 in overall effectiveness in handling problems
  • Samtec ranked #1 in use of the catalog
  • Samtec ranked #1 in providing product samples
  • Samtec ranked #1 in website usefulness

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